To us, you are much more than just a customer. We do whatever we can to make each of our guests feel welcome, and we offer a personalized experience to ensure that you feel comfortable and at ease with us. We do not confuse you with complicated phrases, and there aren't any hidden meanings behind what we say. You can count on straightforward communication as we evaluate your needs and assist you with figuring out the best options for you and your vehicle. We always protect your privacy, and you can rest assured that you will never be pressured into making a purchase. To us, you and your vehicle are an extension of our own family, and you will always be treated as such.
We are passionate about what we do, and we believe that translates to an exceptional experience for our customers. You will find us easy to do business with, as we always follow through on what we promise. You will be well informed before you make any big decisions, and we welcome your questions and are ready to answer them in a pressure-free environment. We work hard to bring you the value you deserve, with complimentary car washes available on demand as well as technology clinics that help our customers learn more about their vehicles. Our highly trained master technicians are capable of handling whatever concerns may present themselves. We offer the highest rated manufacturer supported programs, including roadside assistance if you should ever need help in a hurry. Through a combination of exceptional value and our dedication to provide world-class service, we always aim to provide our customers with a great experience.
It is important to us that you can get going with the rest of your day without any unnecessary delays, which is why our knowledgeable and highly trained associates will get you in and out quickly. We offer alternative transportation to get you where you need to go. In addition, we offer a pickup and delivery service that has been designed to make things as convenient as possible for you. Calls get answered in two or fewer rings, oil changes take an hour or less, and our well-stocked inventory of factory parts means less waiting for you. We do our best to meet your time expectations, and when you shop with us you can purchase your vehicle in an hour or less. Our innovative technology cuts down on paperwork, and online purchasing and service scheduling are also available — we work to accommodate your schedule, not the other way around.
As a member of our family, we want you to be comfortable with your choice. We understand purchasing a vehicle is a big decision, so to eliminate any concerns, we provide a three-day exchange policy on all vehicle purchases. You can even switch the make and model of your vehicle within our network of dealerships (within three days and less than 200 miles after your purchase). Additionally, we also have a 30-day Limited Warranty on used cars, and we make sure we fix things right the first time. And when we do service your vehicle, you can count on getting reliable and consistent estimates every time.